Why work with Bolt?

For more than 5 years, Bolt Contact Center has provided BPO and call center services for American companies with small and large customer bases. Our call center in Tijuana, México, with agents who are fluent in both English and Spanish, the two most common languages spoken in the U.S. will guarantee your customers won’t be frustrated with language barriers.
We are aware that each client has different needs and we easily adjust to make outsourcing as simple and effective as possible.

support
Excellent
CUSTOMER SUPPORT
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Satisfaction
GUARANTEED
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Rates Starting
AT $7 USD/HR

OUR SERVICES

Bolt Contact Center offers a full range of inbound and outbound services, customized for clients across many industries.
You can count on us to fulfill your needs and deliver the best customer experience.

VIRTUAL ASSISTANT
Need a part-time or full time assistant? We can help.
24/7 Answering Services
24/7 answering services available for a variety of industries.
Customer Service
Outstanding bilingual support
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Lead Generation
Experts on cold calling and drip campaigns
Sales
Experts in B2B and B2C sales
Back Office Support
We can help many timely tasks

OUR ADVANTAGES

SERVICE

Detail

USA

Centers

OFFSHORE

Centers

BOLT

Contact Center
     Under $10/hr
     English 100%
     20 Mins CA
     U.S. Times
     Bilingual Rep
     Easy Access
     Cloud Dialer
     Seat Leasing
     Payroll
     Office Set-Up

CUSTOMER REVIEWS

Suburban-Solutions
Patrick McNichol
Co-Owner Suburban Solutions

Joel and his team have been a wonderful addition to our company. Now a days, every customer or prospect expects a phone call or email to be answered immediately. It’s not always possible as we can not afford to have someone in house be available to answer the phones 24 hours a day. By adding a service like Bolt, we can now have a real live person answer each and every phone call. They have improved our conversion significantly by being able to convert phone call leads into opportunities. More importantly it creates a better experience for our customers

American-Auto
Matt Friedrichs
Owner American Auto

American Auto has been working with Bolt for years! We are very happy for all they do for us. We have experienced a decreased CPA and they stabilized our turn over rate. Working with their management team has been easy and organized. We look forward to continued business with them. 5 stars!

SAMPLE CALLS

Real Estate Call

By: Bolt Virtual Assistant

Real Estate Call

By: Bolt Virtual Assistant

Moving Company Call

By: Answering Service Department

Inventory Call

By: Answering Service Department

Auto Warranty Sample Call

By: Lead Generation Department

Auto Warranty Sample Call 2

By: Lead Generation Department

CONTACT US

    No more confusion

    Service all your customers time zones
    With only a few minutes away from California, our call center in Tijuana, México is in the Pacific time zone. Morning is morning, today is today.

    No time difference – no confusion. Same language, same culture, same food, same mindset.