Why Us

Why Outsource to Mèxico?

Reasons for BPO & call center outsourcing to Mèxico?

Cost savings of 40% or more. – Reduce cost when compared to U.S. rates. without sacrificing quality in your calls and service.

Time savings. – Focus on core business activity. Let us do the leg work while you focus on generating more revenue for your company.

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Excellent support. – We will assign an account executive from day 1 to guarantee your project will be successful. Our team will be available 24/7 for immediate support.

Operational flexibility. – Whether you need to expand, reduce or modify your operation, we have the experience to help you achieve your goals.

Bicultural and fully bilingual staff. – All of our staff has been raised in the U.S. and is very familiar with the U.S. culture. This guarantees that there will be no language barriers when assisting you customers.

Liability elimination. – All liability from employees hired under Bolt is eliminated since they are direct employees of Bolt. You will not have to worry about medical benefits, workers compensation or any other legal aspect of having an employee under your payroll.

Why do U.S. companies choose Bolt?
  • Reduce cost.
  • Increase revenue.
  • Improve customer satisfaction.
  • Transparency and live monitoring of agents.
  • Free up internal resources.
  • Access to our management tools.
  • 24/7 support.

Service your customers in a way that makes sense for them and your business.

With the changing economy nowadays most companies are looking to reduce cost while keeping their business fully operational.

Our nearshore call center in Mèxico excels where offshore call centers don’t. By utilizing Mexico’s educated workforce and lower operational costs, we provide top-quality BPO and call center services.

CONTACT US

    No more confusion

    Service all your customers time zones
    With only a few minutes away from California, our call center in Tijuana, México is in the Pacific time zone. Morning is morning, today is today.

    No time difference – no confusion. Same language, same culture, same food, same mindset.